Privacy Policy
Last Updated: October 7, 2025
GoVal (“GoVal”, “GoValidation”, “we”, “our”, or “us”) is a software application developed and owned by AdventSys Technologies Private Limited, a company incorporated in India, with its registered office at: 1st Floor, Samrah Plaza, St Mark’s Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001, India. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you use the GoVal software, website (https://www.govalidation.com), or any related tools and features. By accessing or using the GoVal software or this website, you confirm that you have read and agreed to this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect information you voluntarily provide, such as:
- Name, email address, phone number, organization name, and role.
- Information entered during registration, feedback, or support requests.
- License, billing, or payment details (if applicable).
b. Automatically Collected Information
When you use the GoVal software or website, we may automatically collect:
- Device details, IP address, browser type, and operating system.
- Usage data such as session timestamps, error reports, and activity logs.
- Technical information via cookies and analytics tools for software improvement.
c. Cookies and Similar Technologies
Cookies are used to enable key functionality (such as login sessions and chat support), improve performance, and analyze usage.
You can manage or disable cookies through your browser settings. Learn more about cookies at https://www.allaboutcookies.org.
2. Chat and Interaction Monitoring
The GoVal software includes an integrated chat interface for user support and assistance. We may record and monitor these chat interactions to:
- Ensure software quality and responsiveness.
- Train support personnel.
- Improve the product experience.
Chat transcripts may include your name, email (if shared), timestamps, and message content. You can request deletion or anonymization of chat transcripts by contacting info@govalidation.com.
3. How We Use Your Information
We use the information we collect to:
- Operate and improve the GoVal software and related systems.
- Provide a better and more personalized customer experience
- Provide customer support and respond to inquiries.
- Diagnose technical issues and enhance performance.
- Send product updates, technical notices, or relevant information (with your consent).
- Maintain compliance with legal obligations and prevent misuse.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share limited data only with:
- Authorized service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements.
- Regulatory authorities or legal entities, if required by applicable law.
- Business successors, in the event of a merger, acquisition, or transfer — under equivalent privacy protections.
5. Analytics and Third-Party Tools
To improve software stability and user experience, GoVal may use the following analytics tools:
| Tool Name | Privacy Policy | Opt-Out Link |
|---|---|---|
| Google Analytics | https://policies.google.com/privacy | https://tools.google.com/dlpage/gaoptout |
| Microsoft Clarity | https://privacy.microsoft.com/privacystatement | https://clarity.microsoft.com/terms |
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above or as required by law.
Chat transcripts and activity logs are typically retained for up to 12 months, after which they are deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of inaccurate or obsolete data.
- Withdraw consent at any time (for future processing).
- Object to certain uses of your data, including direct communication.
To exercise these rights, contact our Data Protection Officer at bhavin.p@adventsys.co.
8. Data Security
We use appropriate administrative, technical, and physical measures — including encryption, secure access controls, and regular audits — to protect your data against unauthorized access or disclosure.
In case of a data breach, we will notify affected users and relevant authorities in accordance with applicable laws.
9. International Data Transfers
Your data may be stored or processed on secure servers outside your country of residence. We ensure that such transfers comply with applicable data protection requirements, using safeguards such as encryption and contractual commitments.
10. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our software, technologies, or legal obligations. The updated version will be posted on https://www.govalidation.com/privacy-policy/ with a new 'Last Updated' date. If substantial changes are made, we may notify users via email or in-app notifications before they take effect.
11. Contact Information
For privacy-related queries, concerns, or data requests, please contact:
Data Protection Officer (DPO) Name: Bhavin P Shah
Email: bhavin.p@adventsys.co
Phone: +91 86188 51808
Company: AdventSys Technologies Private Limited
Address: 1st Floor, Samrah Plaza, St Mark’s Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001, India
General Inquiries: info@govalidation.com
12. Acceptance of Policy
By installing, accessing, or using the GoVal software, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.